Our Mission

At Ivy Mae, everything begins with you. Our aim is to help you feel naturally confident, genuinely yourself, and fully at ease every time you choose an outfit.
We know how important it is to discover pieces that truly express your individuality—bringing together style, comfort, and dependable quality. That’s why Ivy Mae offers thoughtfully curated collections that feel effortless to wear, allowing you to step into each day with comfort, joy, and self-assurance.
Our mission is simple: to uplift your confidence through fashion, ensuring you move through every moment feeling stylish, comfortable, and authentically you.

Company information:

Trading Name: Ivy Mae
Legal Entity: Next Scale
Company Number: 97014133

Return Address:
Unit 3, Tungsten Park, Bardon Road, Coalville LE67 4BL, United Kingdom

Business Address:
Velpsestraat 217, 2573 SK The Hague, Netherlands

Please note: Ivy Mae operates exclusively online and does not have a physical showroom or visitor location. All returns must be sent to the return address provided above.

Contact information:
Preferred contact method: The quickest way to reach us is via email or through our contact form. We aim to reply within 24 hours.
Email: Info@ivymae.co.uk
Phone: +44 7537185289

Customer Service Hours (London time, UTC +1 typically 30-Mar to 26-Oct, otherwise UTC +0):
Monday to Friday: 9:00 AM – 5:00 PM
Saturday to Sunday: 9:00 AM – 1:00 PM